How to Get Feedback to Help Your Salon Grow

How to Get Feedback to Help Your Salon Grow

Salon owners often assume that they are providing a great or at least a good service to their customers. This can be dangerous, especially if they don’t exactly have their finger on the pulse. If you’ve ever received negative feedback, you know how devastating it can...
Make your Clients Feel Special on their Birthdays

Make your Clients Feel Special on their Birthdays

As a salon owner, finding ways to engage positively with your customers outside of appointments will be extremely important, whatever the time of year. A birthday is a perfect opportunity to try a little soft-sell to your clients, making them feel special without...