Haylee Benton’s Business Bible

If you’re a budding entrepreneur with an eye for style, you may have decided to get your first high street salon off the ground. Getting any business off the ground, however, can be hard work. There are many things to consider, which is why it’s often a good idea to...

There’s no doubt social media has been a brilliant innovation over the last couple of decades for all sorts of brands. Cheap to use and helping entrepreneurs reach customers all over the world, many start-ups and smaller businesses wouldn’t survive without it. Expert...

When someone walks into your business, do they get the welcome that you want them to have? It takes a keen eye, good training, and constant refining to deliver a helpful and organised reception team for your beauty business. But, as first impressions are so important...

With so many businesses focusing on making eco-friendly changes, now is a good time to get involved. Salon Mentor Advice If you’re wondering how you can make a salon an environmentally conscious business, here are a few tips: Start Small One simple change to make is...

When you work in the hair and beauty industry, it is amazing how quickly Christmas comes around each year. So, even though we are only just waving goodbye to summer, it is time to give your Christmas retail strategy some attention. Beauty Salon Mentor The basics of...

While no shows and short cancellations can’t always be helped, it’s an incredibly frustrating part of running a salon, and over time, cancellations can add up to a lot of wasted money and time. So how can you prevent them from happening in the first place? Here are a...

Starting up a salon can feel like a lonely experience. Owning a business is stressful at the best of times, and when you feel as though the business's success is squarely on your shoulders, you may start to feel overwhelmed. Plus, there are so many decisions to make....

It has been an incredibly challenging time for salon owners, and you may be working harder than ever to keep your business going. Salon Consultant As a salon consultant, I know that having passion and drive is not enough – you will need to make smart decisions to help...

If not, here is why you should! Every business owner knows that getting customers to come back, again and again, is critical. It is even more important in sectors such as hair and beauty, where a loyal base can help build that essential bottom line. If you haven’t yet...

There are numerous ways to promote your beauty or hair salon business and get clients to book appointments. You've got your stunning new website, great products in the salon window, and you're a dab hand at social media. You can send out promotional emails, offer...

Salon owners often assume that they are providing a great or at least a good service to their customers. This can be dangerous, especially if they don’t exactly have their finger on the pulse. If you’ve ever received negative feedback, you know how devastating it can...

As a salon owner, finding ways to engage positively with your customers outside of appointments will be extremely important, whatever the time of year. A birthday is a perfect opportunity to try a little soft-sell to your clients, making them feel special without...